Goal of every business is to grow and with us they get the proper opportunity to grow rapidly in an easy and cost effective manner. We take best care of our clients' protential customers, manage all their important data, or trouble shooting technical problems or administrative issues & brings them benefits in all forms. We provide them over all support round the clock.

Our professionals seek out the ways for your business growth and survival in this tough era of competition. You can leave your tension of planning, analyzing, management, strategizing and recruitment on BPO Shoppe and utilize the skills & talent of your employees in making them perform other important tasks.

By providing value added services to our clients, we not only strengthen our relationship with them but also grow with them steadily. Give us an opportunity to ease off your work load.

BPO Shoppe provides efficient and accurate call answering service. We provide answering service to any business around the globe round the clock and round the year. We use advanced technology to answer each & every call effectively. Our team of professionals are smart enough & have great communication skills to provide you effective answering service. BPO Shoppe offers you unmatched answering service at affordable charges. Our team of adept callers take the message and provides the information to your customers quickly. We value your time & money and thus do our best to provide you flawless service.

Our competence and eloquent way of communication impress our clients and their customers. We have been providing our answering service to wide range of businesses ranging from small to big. Our answering service is available for various applications. We assure you that we would prove a total communication solution for you. So don't wait just get in touch with us to get high quality & cost effective answering services.

Provision of services that are provided to the customes before, during and after puchase is known as Customer Service. Customer service play a vital role in any business for generating income and revenue. As we all know for any business it is very important to convert users into customers but what is more important than it, is retaining that customer and making him take your service again & again. It is vital for your business to care for your customers, to understand what are their concerns and solve them out on time.

We at BPO Shoppe provides high quality customer services to any business world wide. Our team handling customer service has great soft skills, they know how to deal with your customers and make them satisfied. They handle the customers' quieries quickly and effectively. Customers' satisfaction is our priority. As we understand that customer service can destroy your market reputation if not provided in a proper manner. We assure you that our customer service will never annoy your customer. We offer reliable and cost effective customer service to you. Our customer service is offered through email, chat & phone. You can choose whatever technique you want for your customer service.

At present time help desk suppport has been provided in almost every business to solve query of customers related to their products or services. Companies provide a toll free number or email id to their customers and ask them to call up or mail if they have any query or problem. We at BPO Shoppe provide outstanding help desk services that help you retain your customers and generate great revenue.

We provide supreme technical support thereby solving technical queries of your customers related to your product. Goal of BPO Shoppe team experts is to provide product information, service related information and technical support on time without any inconvenience to the customers. Our tech experts understand the problem of your customers, sort them out quickly and win their trust and make them stick to your business for long term. Our help desk and technical support service is unique in itself. Our professionals are sincere and dedicated to their work thereby providing you complete support. They are focused to solve IT support problems of your organization quickly and in a cost effective manner.

Effective inquiry handling is essential for the success of any business. If your business is not able to handle customers' inquiries, it wouldn't not be able to maintain its “good will” in the market. With BPO Shoppe inquiry handling service, you will not only be able to maintain your good will in the market but also enhance it. Under our inquiry handling service we understand the requirements and need of your customers. Our team handling inquiry provide appropriate and precise information about the product and service to the customer. Information is double checked before being provided to the customer. Our professionals try their best to deliver flawless information to your customers thereby satisfying them in the end.

Our effective inquiry handling service satisfies your customers and result into business generation.We assure you long term relationship with your customers by quickly identifying customers needs and resolving their queries on time by our personalized enquiry handling service.We offer excellent enquiry handling service at highly affordable price.

Interactive voice response (IVR) is a technology that automatically answers incoming calls using computer telephony integration (CTI). You can improve your customer service and reduce cost with our interactive voice response service. Now-a-days Interactive Voice Response service has been used in most of the business in order to provide their clients and customers information on regular basis and any time in a cost efffective way. With our interactive voice response service you can provide information to your customers just at a touch of phone keypad.

At BPO Shoppe, businesses have been provided supreme quality IVR service at reasonable price. With the help of properly customized menus provided in our IVR system, queries of most of the customers get solved easily & quickly. Our interactive voice response service provides fast and accurate information to the customers along with curtailing the cost of providing information. Even callers prefer to get information through IVRS thesedays as it saves their time and help them obtain information any time either early morning or late night. So just feel free to contact us for our interactive voice response service and make your customer happy and satisfied.

Inbound sales refer to situations in which the customer contacts the organization in order to enquire about and/or purchase a product or service. Inbound sales are becoming more profitable than traditional outbound sales. Our inbound sales service makes your company present 24*7 to the customers so whenever they require any information or they are interested in buying any product or service, our highly competent staff answers to them promptly and provide them accurate information which ultimately helps in generating a sale. We understand the value of time, that is why as soon as customers contact us for any reason, our team respond to them without wasting a single minute. As we know any delay in providing response can result into the loss of inbound sale opportunity. Your business can generate maximum revenue with our inbound sales service.

Our team has great experience in inbound sales and they are trained specifically for providing accurate and effective information about your products and follow strong sales strategy. In our inbound sales service our professionals gathers all the basic details of customers, their needs and follow them up regularly to make a sale and also check that whether a customer is satisfied and happy or not after sale.

In any organization across industries, taking orders is an important task at some level of the business process. Order taking is a process of recording orders accurately, securing the recorded data and delivering the same. Run your business smoothly with our order taking service. Our professional are well trained in taking orders.

At BPO Shoppe, we have a team of skilled order takers who ensure that the data is recorded accurately and securely using the best technology. The unique combination of skilled employees and easy to use technology improves the accuracy of the orders we take on your behalf. They take orders for your company in an effective manner. They clearly communicate with callers and understand the value of accurate listening. Our order taking service will improve the way you deal with your customers. Outsource your order taking service ot BPO Shoppe, and give your staff an oppportunity to focus on other important things. Our order taking service play a significant role in your business operation by accurately recording the data and delivering the important message that makes your business run smoothly. Our order takers will take orders on your behalf while your staff will have to focus only on dispatching that order on time. In this way our order taking service will save both your time and manpower.

At present time, there is hardly any business that doesn't use appointment setting service to save its resources and time. No matter the business is new or well established, appointment setting is very important for its growth. Appointment setting is completely different and more important than calling a list of phones regulary.

Appoinment setting increase the chances of converting visitors into customers. Outsource appointment setting service to us and be ready to expand your business.At BPO Shoppe, our skillful customer service representative executes the whole appointment setting task which includes appointment fixing, cancelling, rescheduling appointments and meetings. Our team is comprised of talented, skillful and smart individuals who are fully aware of their task and perform it very well. BPO Shoppe has gained high reputation because of delivering quality appointment settting service to the clients. Our appointment setting service not only saves your time and manpower but also helps you grow at a fast pace.

Telemarketing has become the most effective, flexible, dynamic and popular means of marketing these days. At BPO Shoppe, our expert professionals interact with prospects in a impressive manner and try to arouse the interest of your customers in your products and also up sell/promote and cross sell products to an existing customer base. They call customers & prospects to sell your products & services in an eloquent manner and make them visit your stores and showrooms, end up by fixing up a meeting with them to sell your products.

At BPO Shoppe, both B2B and B2C telemarketing services are provided by professionals at affordable charges. We provide result oriented telemarketing service. With our experienced tele callers we provide you outstanding outbound telemarketing service. We design telemarketing programs, scripts and campaigns to reach your targeted customer base. Our telemarketing service brings potential customers to your business and ultimately increase your revenue.

Market research and survey is very important especially when a company wants to take some big decision in relation to its services or products, or if a company wants to expand its area of business. Market research and survey make you aware of the current market and industry trends through which you can figure out where your company stands at present in the market and what changes or moderation are required to keep your company ahead in the market.It will help you to plan out effective marketing, production and advertising strategy.

Our market research and survey service provides you all the necessary information required to upgrade your products or services and to check the current status of your company by following various survey techniques and multiple tools like questionnaire, phone surveys, personal interviews etc. and provide you proper report of your targeted market. The report provided to you contain all the details clearly in a proper format, along with statistics and graphic presentation.

At BPO Shoppe, our goal is to provide you best information by following latest research and survey method so that you can take the best decision for you company's development and flourishment.

Collection Service has been widely used these days by various sorts of companies. It is very difficult to collect your due payment and debts from your clients or customers without effecting the relationship with them. With BPO Shoppe you will be able to avoid any kind of financial loss by recovering your due payments and debts on time without spoiling your relationship with your customers. We understand completely that it is really a nerve racking work to recover all your due payments. Our competent team members know the art of dealing with your client in order to collect payment without annoying them. So just leave the tension of collecting the due payments and debt on us and get free to focus on other important task.

Our collection services include:

1. Commercial Collection
2. Consumer Collection
3. Debt Recovery
4. Medical Collection

Following up with your visitors before a sale plays a crucial role in converting a potential visitor into a potential customer. Every business needs a perfect follow up service to provide best customer service which is essential to get more customers and to retain the older ones. And at the same time following up the customer after the sale help in maintaining a strong relationship with your customer and gives you opportunity to inform them about your new products and services. Follow up service is very important to provide perfect customer service and also helps in building your good will in the market. Folow up service helps you know about the status of your product or service, whether customers are liking them or not, ultimately helping you in the further improvement of your products as per the feedback provided by customer through follow up service. Follow up service is the best and cost effective way to keep your customers happy. BPO Shoppe has a team of highly competent and smart professional who know how to win the trust of your customers and make them cling to only your products & services. Under our follow up service we use mainly two channels-

Our collection services include:

1. Follow up through Phone
2. Follow up through Emails
   Enhance your good will in the market & win trust of your customers through our follow up service.

Generating top quality leads is a very tedious and time consuming task that is why most of the companies outsource lead generation process thereby saving their time and focusing on how to convert the leads into business rather than how to generate leads. Constant lead generation is essential for survival of any business & to keep up with your competitors in the competition.

BPO Shoppe generate top quality “sales ready” leads for your business. We never compromise with the quality of leads. We don't provide any fake or forced lead to you. Our team members are smart and talented enough to target potential customers and to turn them into leads by explaining them benefits of your product or service and convincing them quickly.

At BPO Shoppe you get the best ROI. We use different methods to generate high quality leads for your products or service provider. With our lead generation service you sales people will be able to focus on selling instead of lead generation. Our team is provided with complete knowledge of your products in order to generate quality leads for you.

Voice or phone broadcasting is a mass communication technique which has been used widely these days to send pre-recorded phone messages to various numbers of people simultaneously in order to promote any service, product or to provide any information. Our voice broadcast system would help your business to grow rapidly along with decreasing your infrastructure cost. Our voice broadcast service is highly effective, our team create a persuasive phone recorded message to be sent to your targeted customers or prospects thereby making them interested in your products or services.

With our voice broadcasting service you can send your message to large number of people promptly and at very reasonable charges. If you want to deliver your messages on time to your targeted customers or clients then BPO Shoppe is the right place for you. At BPO Shoppe, pre-recorded messages can be delivered to individuals or answering machines or both. We provide you the most trustworthy and efficient message broadcasting solutions. Voice broadcasting technology can be combined with IVR system if you wish to get response from the recipients & get the call transfered to any operator.

Telephonice auditing has become quite popular among organizations & individuals because of its flexibility. It has simplified the exhausting auditing process. Any insured person can hook up and pass the audit information to us through our telephonic audit system. At BPO Shoppe, we provide the facility enabling the insured person to log on ot our secure website and enter his information there. The insured person can choose the specific date and time as per his convenience so that the auditor can contact him.

Before appointment auditor will review all the information and get ready for the interview with all the relevant questions. The auditor will gather all the description for all the operations and verify all the relevation needed over the telephonic interview.

At BPO Shoppe, our team of professionals have sound knowledge of all the auditing process and we have been very successfull in telephonic audit service. Our telephonic audit service is focused to meet the needs of insurance carrier.

Website plays an important role at present time. It is very important if you want to build your unique business identity. A website provide you world wide presence. There are millions of website already over internet and thus in order to mark your presence over there you need a eye catching website that attract your visitors just at first look. At BPO Shoppe, our technical experts design unique and magnificent websites for your business that suits your business needs. We design both static & dynamic websites for you at highly affordable price.

Benefits of getting website designed at BPO Shoppe:

1. Get a unique and attractive website
2. Website designed following W3C standards
3. SEO Friendly websites.
4. Updated with latest technology
5. Easy to manage and maintain
6. Smooth navigation

Our webdesigning services include:

1. Designing & developing a completely new website.
2. Redesigning an existing website to give it a fresh look.
3. Flash Web Design
4. E-commerce web portal development

At BPO Shoppe, our team of highly skillful and innovative designers and developers help you in fulfulling your dream with our web design service.

Website maintenance is an integral part of web designing & development. Once a website is made, it must be hosted and maintained on regular basis to get the full benefit out of your investment over website designing. We provide reliable and high quality hosting and maintenance service. With our hosting service your website download at a high speed without any inconvenience.

Under out website maintenance service, we provide services like editing or deleting new products or service/images/pages, updating any information mention over there, adding some announcement or special offer to the website,changing date, modiying the existing content. Our professional web designers and developers handles all your website maintenace efficiently.

Our website maintenance & hosting service make your website available to your users round the clock and round the year without any problem. For the maintenance and hosting of your website you can bank on us.

Only having a website is not enough. Your website should be on high page rank within the search engines result so that you potential customers can have a quick access to them. And in order to get high page rank in search engine results internet marketing is must. Internet marketing which is also know as online marketing makes your website availabe to your users easily and enhance your website ranking & visibility. Under our internet marketing service we offer:

Search Engine Optimization: Even after having a completely magnificent & eye catching website with superb content, if your website is not getting top page rank withing search engine result like Google, then our Search Engine optimization service can help you out.

Our SEO experts provide you best search engine optimization service by making your website highly visible within the search engine results at affordable price. They follow all the techniques essential for seo work like directory submission, link building, local yellow pages submission, forum posting etc. Using your targeted keywords to make your website get top page rank. We offer both off-page & on-page search engine optimization for any kind of website. Our SEO service increase the visibility of your website and thus drive more traffic to your website.

Pay Per Click: Pay Per Click or Cost Per Click (CPC) is one of the most effective ways of advertising over internet. It is a paid advertisement which brings great traffic to your website. Our team of professionals have great experience in handling all the tasks related to PPC. Pay Per Click not only drives huge traffic to your website but it also generate revenue for your business by bringing potential customers to your website.

Brand can be defined as the “name, term, sign, symbol or design, or a combination of them to identify any particular seller or group of seller, to differentiate them from those of other sellers. Branding makes a big difference. Our branding service makes your potential customers see you as the only one who can provide them best solutions. Logo design and corporate identity design both play an important role in branding.

Logo is a graphical or symbolic respresentation of your business while corporate identity design refers to the company profile created in MS-Word and it should represents your company in a professional manner that appeals to the targeted audience.

We completely understand the importance of branding. At BPO Shoppe, our branding service helps you to deliver your message clearly, connect with your targeted prospects emotionally, it make your brand trustworthy, prompt interest of customers in your products. We provide branding service keeping in mind the needs and requirements of customers and prospects.

Business & Market research is an important part of any business process. To run any business effectively and to update your products & services time to time business & market research is essential. Our market and business research provides you crucial information that helps you to plan a strong strategy in order to face all kind of hurdles and transforms your business to meet the current trend. Market research includes gathering information about the market trends, consumers, competitors thereafter analyzing it and then planning the business strategy accordingly to take decisions which are in favor of your business.

Under our business & market research service we provide up to date information by conducting various sorts of surveys. Information provided by us help your business to grow rapidly and to fit up to the expectations of your customers. At BPO Shoppe, we have a highly expert team who has great experience in global market research. And the data that is obtained after business and market research is delivered to you in a clear ane easy to understand format. If you want to keep up with the changing trends of market, then contact us for business and research service.

At present time, whenever we need any information we browse it over internet which has increased the value of content. Good content help you to communicate with others in a better way. Writing a good and useful content requires great skill, knowledge and innovation. At BPO Shoppe we offer following content development services:

Technical Writing: Our team of experienced technical writer create technical documents and prepare content for User manual, Installation manual, Reference manuals, White papers, Brochures, and Administration guides by using easy to understand terminology.

Web Content Writing: Our content writer write content for the web, the biggest resource of information. Our team of highly skilled writer give words to your concepts and business ideas along with following the keywords technique which is essential for SEO friendly content writing.

Editing & Proofreading: At BPO Shoppe, we not only write fresh content for you but also offer editing services in order to modify your existing content like travelogue, informative articles and making it perfect.

Under proofreading service our team of professionalist, go through your entire document and make it flawless along with fulfilling the linguistic requirements.

Companies provide training to their employees in order to enhance their knowledge & skills and make them aware of the current trends so that they can give their best for the success and growth of company in the fast growing competition. Companies outsource training service in order to save their time, labor & money and this way they get opportunity to concentrate on other important tasks. Training is required to be given time to time in order to upgrade the skills and knowledge of employees.

BPO Shoppe offers various sorts of training which make your employees competent and experts in their field of work. Our management training increases the soft skills of your employees, enhance the team spirit among them and boost up their morale and ultimately increase your business's productivity. Our managment training helps in increasing the confidence level of your employees, sharpen their vision and focus and groom their inherent skills and talents. Our trainers are expert in providing training to wide range of employees' group whether big or small efficiently and effectively. Traning provided at BPO Shoppe completely transformed their personality into a higly competent and confident one. Our training process make them more fruitful to your business.

Our management consulting service helps you improve the performance of your company after analyzing the problems and all for the development. We ensure better quality, delivery and relationship. Our professional guides you in a better way and provides you advice and guidance after properly analyzing the problem.

Our consultants provide you best suggestions or guidance to improve the way you perform your tasks and theryby help you to bring more profit to your business. Consultants at BPO Shoppe have sound knowledge and long term experience, they are well connected within the industry and are able to conmmunicate effectively. They help you in sorting out your problem promptly by giving you the best suitable advice and their valuable consultance. If there is a question or problem for which even you don't have any answer, then just contact us to get valuable advice and a solution to that problem in a cost effective manner. We provide time tested solutions to you. We help companies achieve their goal by providing them reliable consultance.

BPO Shoppe offers very effective infrasture management as we understand that the business entirely depends on its infrastructure. Infrastructure is the backbone of any business or company.

Our infrastructure management service manages your essential operations, like policies, processess, data equipment, human resources, & external contacts for overall effectiveness. BPO Shoppe has a team of professionals who have been working offsite and onsite both to provide you infrastrucure management. Our infrastructure management service helps enterprises in managing their infrastructure effeciently and cost effectively. Our infrastructure management is imperative for better performance and productivity of your business.

Advantages of our Infrastructure Management services:

1. Reduce duplication of effort
2. Ensure adherence to standards
3. Enhances the flow of information throughout an information system
4. Promotes adaptability to suit the changing environment
5. Ensures interoperability among organization's internal and the external entities
6. Ensures maintenance of effective change management policies and practices